Frequently Asked Questions

Q1) Why do you ask if a signature is required?

A) The most common reason is annoying your intended recipient. If they aren't available for some reason to sign for the package, a note is left and the item is taken to the nearest post office. They are then forced to go out of their way and visit the post office to collect your script!! If in doubt, we recommend you not request this element.

Q2) How can you offer INDUSTRY STANDARD?

A) We have done our research. We have contacted a professionals, including script consultants and producers, and asked them for their input. We have then collected together all the information - end result a professionally bound screenplay.

Q3) Will my screenplay be in safe hands?

A) Of course. Once your screenplay is complete you will need to register it. There are many companies you can use for this, the most popular being the WGA. If you are still unsure about sending us your material we would be more than happy to sign a Non-Disclosure or Confidentiality Agreement for you.

Q4) How do I send you my file to print and bind?

A) Just click the BUY NOW button on the homepage and complete the order process. After paying you will be taken to a page that will ask you for your details, screenplay details and recipients details. And that's it.

Q5) What files are welcome at Movie Jigsaw?

A) FINAL DRAFT, WORD or PDF. If you require another format please contact us before placing your order.

Q6) I'm based outside the United Kingdom but want to send a screenplay to a UK producer. Can I use MovieJigsaw?

A) Of course. One of our Australian based clients recently told us, " ... the airmail postage alone from Australia to the UK is between $43 - 67 (or £26 - 41) depending on the weight of the script - you'd be crazy to do this when for less than half the postage costs you could use your service & have the script delivered in a fraction of the time."

Q7) I want to send to the US, with the three brads. Do you do that?

A) Yes.  Simply place your order as usual, and we will do the rest.  We will use our contacts in the US to professionally print, bind and deliver your screenplay to US INDUSTRY STANDARD.  We also provide you with a delivery tracking code so you can login and track the status of your delivery.

Q) Why use a paper-based service? Don't scripts get requested and sent by .pdf these days?

A) If a producer requests a hard copy of your screenplay - you send a hard copy of your screenplay. There are a number of reasons why a producer would request your script as a hard copy, and it is not important to you the writer. It's a hard business to crack, so you need to show you can follow instructions. Let me just leave you with this... The producer walks into his office before taking off for the weekend. He has a bunch of PDF scripts on his computer and a professional pile of bound scripts on his desk... Which do you think he'll read over the weekend?

Q) What sort of on-line payment do you accept? Credit card, debit card, paypal?

A) We have decided to accept all our payments through the biggest payment acceptance company online - PayPal. It's secure, and will enable you to pay by Credit Card and/or via their member service.

Q: What if I have a problem downloading my script file? Will someone be able to talk me through it?

A) If you have any problems, or even a query, you can contact Ian directly on ian@moviejigsaw.com -- However, the site has been set up to be very easy to use. Once you click the PAY BUTTON you just follow the prompts. When the time comes to upload your script file you just attach it to an email and send it through to us. Easy.